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Online and mobile car parking and ancillary pre-booking system for airports

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Small Changes Make a Big Difference

Jon Keefe

In this feature, AeroParker’s founder and CEO Jon Keefe talks about how constantly testing and refining to deliver insight driven small changes to the customer buying experience can make a big difference to an airport’s e-commerce revenues from parking. Launched in 2000, AeroParker is a specialist, trusted, online e-commerce platform, enabling airports to offer passengers a slick, easy, stress-free way to pre-book and pay for airport car parking and ancillaries in a single basket, no matter what device is being used. In November 2015, Jon delivered a workshop and presentation – titled ‘Small Changes Make a Big Difference’ – to delegates at the annual Parking Network Event in Stockholm, Sweden, to help them improve their knowledge of customer experience. He described constantly improving the conversion of ‘lookers to bookers’ in pre-book car parking as one of the fundamental drivers of AeroParker’s road map. Jon shared AeroParker’s expertise in UX design and best practice in online design, which have been implemented in the AeroParker customer booking journey from the get go. 

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AeroParker has been designed to allow you total management of your airport car park pre-booking and ancillary sales, to give you historical data and insight to foresee future occupancy scenarios and allow you to build relationships with passengers before they arrive at your airport.

  • Suitable for airports with over 100k pax per annum with no upper limit
  • Industry leading retail user experience for your customers
  • Internationalised for any language
  • Easy to manage and low risk
  • Responsive interface optimised for all mobile, tablet and desktop devices
  • Plug in your own website to AeroParker booking engine if you wish
  • Customer insight/data solutions
  • Digital Marketing support
  • Amazon Web Services Cloud hosted
  • PCI DSS Level 1 compliant
  • Flexible pricing plans to meet specific requirements
  • Integrates with all major access control systems
  • Seamless integration into a wide variety of 3rd party systems
  • 24/7/365 support

60% Increase in average order value

478% ROI

15% Revenue increase year on year

72% decrease in time wasted

AeroParker has over a decade of experience at airports and has received investment from The North West Fund for Venture Capital, managed by Enterprise Ventures. The funding is provided jointly by the European Regional Development Fund and the European Investment Bank so you can be sure of AeroParker as your long term strategic partner for online and mobile airport pre book parking.